Digital Industrial Service Systems
The Chair of Digital Industrial Service Systems at University of Erlangen-Nürnberg has competencies in various methodological and application-oriented areas of focus. We use this knowledge and experience to improve the conception, supply, and the delivery of IT-supported services. Our main fields of research comprise:
- Services
- Business Process Management, incl. Process Mining
- Information Management
Applied and design-oriented (collaborative) research
The Chair develops immediate solutions for observed operational issues or social challenges. Thus, we work closely with companies and associations and we are also involved in the application and implementation of publicly funded third-party projects, with interdisciplinary and partial international consortia.
We publish our research results in the leading specialized journals of our discipline. The Chair is committed to the scientific community of business informatics, for example through event organizations or through publications of professional and specialized journals.
